Event-Controlling

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Know your numbers!:

Data Overview

Flexibility and full transparency for every transaction. Analyzes of sales and sales channels as well as processed data on visitor flows, you have all this at a glance in your data dashboard at all times. Our wallet technology provides maximum protection against fraud and secures your sales in compliance with the law. Take charge of your event-controlling!

Manage your cashflow

Fast and secure payout using hyperwallet technology.

Real-time overview

Real-time tracking of all order transactions, sales, cancellations and much more.

Insolvency protection

Maximum security, even for unforeseeable events.

Full Transparency

In your data dashboard, you always have an overview of your data: Order processes, sales, marketing, cancelations, refunds and much more. Export chronological and geographical statistics on ticket sales and visitor flows. Create your own customized dashboard and monitor your data in real time.

Payouts via ticket.io Wallet

The ticket.io wallet provides you with a payout service with a real-time overview of the status and transaction history using Hyperwallet technology. The wallet was developed specifically for the payout of your funds and offers the highest level of security. Our setup meets all the strict requirements of the 2nd EU Payment Services Directive “PSD 2” as well as the regulations of the German Money Laundering Act.

Insolvency Protection

Your earnings are safe with us: thanks to strict separation of debt and equity, your money is protected and available at all times, even in the event of ticket.io’s insolvency. This also applies to unforeseeable events (e.g. lockdowns) or force majeure.

successful Events need good controlling!

Increase the success of your events through professional controlling! Gain valuable insights and optimize your events based on meaningful data. Contact us now and receive a non-binding offer!

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Questions & Answers: FAQ

To view the current sales figures (desktop or mobile), you can add various widgets to the dashboard and easily filter by date and event. For a detailed overview of your sales figures, please use the “Controlling” section. There you can filter by the variables relevant to you and download data exports of all order processes, sales and ticket buyers.

Our system offers you a wide range of reporting options. Our controlling tool allows you to filter ticket purchases (e.g. by event, date or ticket type) and then download detailed order overviews and sales reports as CSV files. We provide you with invoices, payments and credit notes in PDF format.

After your event, you will receive the invoice from us via email within 2 – 3 working days. It consists of a sales overview & an invoice. The payout is made via our service provider Hyperwallet, which requires verification. You will also receive all relevant information via email when you receive the contract from us.

Our accounting team can be contacted for all queries via the following email address: buchhaltung(at)ticket.io.