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Full transparency of every transaction, take your key figures to the next level with us! Benefit from the large number of connected payment providers in your ticket shop and use cashless payment for your event. Would you also like to sell tickets at the POS? We got you! Our box office solution is the right choice for you!

ticket.io Payment methods

Paypal

One of the most popular direct payment methods and indispensable for many people. PayPal offers a high level of buyer protection.

Credit Card

Depending on the invoice amount and bank, a 3D Secure security procedure may be required to provide additional protection against fraud for the buyer.

Klarna

A bank account number and online banking PIN are always required for payment. The money will be sent directly.

Apple Pay

A convenient, secure, and confidential way to pay with your iPhone, iPad, Apple Watch, and Mac—no card or cash required.

Google Pay

Already works with numerous debit and credit cards in Germany. Any bank account can be linked to Google Pay via PayPal.

Prepayment

The buyer receives the transfer details via email and has 10 days before the ticket is automatically canceled.

Direct debit

Depending on your bank and the time of year, it may take up to 10 days for the payment to be processed. Tickets will only be sent once payment has been received.

iDeal

Direct payment method similar to the German SofortÜberweisung (Klarna) for the Netherlands. iDeal requires online banking.

Your Benefits: Profit from our payment expertise

Payment Provider

Offer your customers the full flexibility of all common payment methods and increase your sales.

Flexible Payouts

We agree payment frequencies that are individually tailored to you and your needs.

Legal Conformity

We meet all requirements of the EU Payment Services Directive and the regulations of the German Money Laundering Act.

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Box Office

You want to sell tickets on-site? With the ticket.io POS solution, the worlds of ticketing and box office merge into one application. Your on-site sales also benefit from our online advantages. Take advantage of our all-round carefree package and serve spontaneous ticket buyers at your event.

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Controlling

Flexibility and full transparency for every transaction. Analyzes of sales and sales channels as well as processed data on visitor flows – you can keep an eye on all of this at all times in your data dashboard. Our wallet technology provides maximum protection against fraud and secures your sales in compliance with the law.

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Use your data!

Unlock the full potential of your event and take your KPIs to the next level with us! Set clear goals, track the relevant metrics and analyze the results to continuously improve. Request a non-binding quote now!

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Questions & Answers: FAQ

To view the current sales figures (desktop or mobile), you can add various widgets to the dashboard and easily filter by date and event. For a detailed overview of your sales figures, please use the “Controlling” section. There you can filter by the variables relevant to you and download data exports of all order processes, sales and ticket buyers.

Our system offers you a wide range of reporting options. Our controlling tool allows you to filter ticket purchases (e.g. by event, date or ticket type) and then download detailed order overviews and sales reports as CSV files. We provide you with invoices, payments and credit notes in PDF format.

After your event, you will receive the invoice from us via email within 2 – 3 working days. It consists of a sales overview & an invoice. The payout is made via our service provider Hyperwallet, which requires a verification. You will also receive all relevant information via email when you receive the contract from us.

Our accounting team can be contacted for all queries via the following email address: buchhaltung@ticket.io.